If you are not satisfied with your purchase, you may return eligible items within 30 days of purchase for a refund of the purchase price.
To qualify for a return, items must:

Be unused and in original condition
Include all original tags, packaging, and accessories
Be free from dirt, odors, pet hair, stains, or signs of outdoor use
Be accompanied by proof of purchase

Products that show any use, damage through normal wear, have been altered, or improperly cared for are not eligible for Return.

How to Start a Return

To initiate a return, please contact us at:
Email: info@owloutdoorwildlife.com
Please include:

Your order number (*found on your original online receipt)
The item(s) you wish to return (*must be on the original receipt)
The reason for the return

Once your return request has been approved, you will be provided all return instructions.

Return Shipping

Customers are responsible for return shipping costs unless:

The item arrived damaged
The wrong item was shipped
The product contains a manufacturing defect

We recommend using a trackable shipping service (like UPS, FedEx, etc.), as we will not be responsible for packages lost during return transit.

Refunds

Once your return is received and inspected, we will notify you of the approval or denial of your refund.
Approved refunds will be issued to the original method of payment within 5–10 business days after processing.
Original shipping charges are non-refundable unless the return is the result of an error on behalf of OWL.

Damaged or Defective Products

If your order arrives damaged or defective, please contact us within 7 days of delivery and provide photographs of the issue. We will work quickly to repair, replace, or refund the product as appropriate.

Exchanges

If you would like to exchange a product, please contact us at info@owloutdoorwildlife.com. Exchange requests are subject to product availability and additional shipping charges.

Warranty

OWL - Outdoor Wild Life products are designed for outdoor adventure.
Manufacturing defects in materials or workmanship may be covered under a separate warranty policy.
Damage resulting from misuse, accidents, modifications, improper care, or normal wear and tear is not covered.

Questions

If you have any questions regarding returns, exchanges, or warranties, please contact us at: info@owloutdoorwildlife.com

Thank you for supporting OWL – Outdoor Wild Life.

We are grateful for the opportunity to be with you
on your next adventure.

OWL Outdoor Wild Life

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The OWL Return Policy OVERVIEW:

Returns